Sunday, October 27, 2013

Janji Melayu...


Hey y'allz!!! As usual, my blog dah pon bunyi cricket and jengkerik segala because too many things were going on and therefore, ter-miss updates all the stuff.

Anyhoo, last weekend main event was actually going to JB to so-called "confront" my card vendor which is Marina Cards Design at Level 5, at Plaza Angsana JB. I am so sorry to say this as part of my customer feedback review but BTB[s] PLEASE DO NOT GET YOUR CARDS FROM HERE!!!!! DO NOT ENGAGE THEM OKAY?!! Initially, we wanted to get a different vendor which is in JB too but their printer rosak...al-kisah. So, logically, we thought that this shop looks promising and tengok cards yang dah siap and waiting for collection pon suma orang Singapore punya.



Seriously, they do make me wanna smack them right in the face!!!!!!

And, this shop, they demanded 50% deposit from customers before they will give you a draft or layout.

The problem, I shall list it down here:

#1 Problem: DELAY IN GIVING US ARTWORK OR DRAFT LAYOUT

Promised time was one week from the date of order. We made an order and have given 50% deposit to the company on 14th September BUT we only received our draft layout on the 23rd October!! Tak ke musibot tu namanya!!! We have countlessly called. messaged.email sampai agaknya Gmail pon boleh meletop but it was NEVER replied!!!! And when we received the layout,,the second problem arrives...

#2 Problem: WRONG NAMES/WRONG LAYOUT....WRONG IN EVERYTHING!!!

The funny thing was that, we have already wrote our name CLEARLY in the invoice and have written and DRAW OUT the layout that we want but the stupid monkeys at the production site still can get it wrong.

For my card, instead of my name with Beau..they go and placed my name with my Father-in-law's name!! Takkan aku nak kahwing ngan Bapak mertua sendiri kan???? And terang-terang in the invoice dah tulis my name and Beau's so HOW CAN IT BE WRONG????? Org kat production site suma BUTA KEDARAH KAPER??? Kalau tak nampak pakai teropong la siot!!!!


Not only that, our initials at the front page was also wrong. The layout and front cover page for Beau is also wrong. Instead of a picture of a tuxedo, Beau's card front cover page was a wedding gown. Seriously guys, korang better check mata korang ah!!! Ni baca pakai mata ke pakai bontot pon aku da tak tahu?!!!!!

And not to mention, all the many other errors which I do not want to write down because it will just make my blood boils to the next 1000 Fahrenheit. After seeing all the errors, me and my In-laws decided to make a trip to the shop just so to make sure they have received the email and clear up all the errors with them. Which brings us to the Problem No. 3 everybodeh!!

#3 Problem: STILL WRONG INITIALS + SEND WRONG PERSON'S LAYOUT

Alamak!! Tak tahu ah apa nak cakap kat orang company macam gini. Ni conferm perkerja suma BINGAI SELENGA KAYU BODOH NAK MAMPOS PUNYA!!!! I am so frustrated that they email us the layout so late plus now, for Beau's card, they confused it with another person la pulak!!! So, they have again make the mistake of sending another person's layout la pulak.

#4 Problem: NOT ONCE THIS IDIOTS APOLOGISE

When we reach the shop, the customer service officers conveniently say they do not know anything and they just dial the Boss's number on the phone and pass the phone to me. And when I talk to the Boss, she can actually ask me why I cant reach her if i call her numerous times?!!! HOW THE HELL I KNOW IDIOT?!!! Kau yang taknak angkat talipon and tak reply ALL MY EMAILS and NOW YOU ASK ME A DUMB QUESTION.

Which brings me to ONE simple logic: DUMB BOSS = DUMBER WORKERS

And I guess, that probably just maybe it's my luck to be dealing with dumbasses like this for both my engagement and wedding although both are different vendors. All I can say Do not believe in their janji melayu. Always Batam Time. Always Over promised and Under Deliver.

Oh well, I guess that any time soon around this week or the next, I am going to just take back my deposit which I HOPE THEY WILL RETURN and tak perangai macam penyangak rempit kat negeri diorang!!!

Till then,
Loved.